Terms of Service

Please read these terms carefully before using our website

Last updated: January 1, 2024
Effective: January 1, 2024
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Terms of Service Overview
These Terms of Service govern your use of our website and the purchase of products from our store.

Introduction

Welcome to our Terms of Service. These terms outline the rules and regulations for the use of our website and the purchase of products from our online store.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use our website if you do not agree to all the terms and conditions stated on this page.

Agreement to Terms

By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Eligibility

  • You must be at least 16 years old to use our services
  • You have the legal capacity to enter into binding contracts
  • You will use the website in compliance with all applicable laws

Modifications

We reserve the right to modify these terms at any time. Continued use of the website after changes constitutes acceptance of the modified terms.

User Accounts & Registration

Account Creation

  • You must provide accurate and complete registration information
  • You are responsible for maintaining account confidentiality
  • You must notify us immediately of any unauthorized use
  • We reserve the right to refuse service or cancel accounts at our discretion

Account Responsibilities

  • Maintain the security of your password
  • Update your information to keep it current
  • Accept responsibility for all activities under your account
  • Not share your account credentials with others

Account Termination

We may suspend or terminate your account for violations of these terms, fraudulent activities, or at our sole discretion.

Products & Pricing

Product Information

  • We strive to display accurate product descriptions and images
  • Colors may vary due to monitor settings and photography
  • We reserve the right to limit quantities and refuse orders
  • All products are subject to availability

Pricing

  • All prices are in US Dollars unless otherwise stated
  • Prices are subject to change without notice
  • We are not responsible for pricing errors and may cancel orders containing errors
  • Additional taxes and shipping fees may apply

Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason.

Payment Terms

Accepted Payment Methods

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay and Google Pay
  • Other payment methods as indicated during checkout

Payment Processing

  • Payment is processed at the time of order placement
  • We use secure third-party payment processors
  • You authorize us to charge the provided payment method
  • Failed payments may result in order cancellation

Sales Tax

Applicable sales tax will be calculated and added to your order total based on your shipping address and local tax regulations.

Shipping & Delivery

Shipping Methods & Times

  • Standard Shipping: 3-5 business days
  • Express Shipping: 1-2 business days
  • International Shipping: 7-14 business days
  • Processing Time: 1-2 business days before shipment

Shipping Costs

  • Calculated based on package weight and destination
  • Displayed during checkout before payment
  • Free shipping may be available for orders over specified amounts
  • International customers responsible for customs and duties

Delivery Issues

We are not responsible for delivery delays caused by shipping carriers, weather, customs, or other circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier.

Returns & Refunds

Return Policy

  • 30-day return period from delivery date
  • Items must be in original condition with tags attached
  • Return shipping costs are the customer's responsibility
  • Sale items may have different return conditions

Refund Process

  • Refunds processed within 5-10 business days of receipt
  • Original shipping costs are non-refundable
  • Refunds issued to original payment method
  • Store credit may be offered as an alternative

Non-Returnable Items

The following items cannot be returned: personalized/customized products, intimate apparel, final sale items, and products damaged by customer misuse.

Intellectual Property

Our Intellectual Property

  • All website content, logos, and designs are our property
  • Product designs and branding are protected by copyright
  • Trademarks and service marks are our property
  • Content may not be used without express written permission

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal shopping purposes only.

Prohibited Uses

  • Copying, modifying, or distributing website content
  • Using our intellectual property for commercial purposes
  • Reverse engineering or scraping website content
  • Creating derivative works based on our content

Prohibited Conduct

Website Usage

  • No unauthorized access or interference with website operations
  • No transmission of viruses or malicious code
  • No attempts to bypass security measures
  • No use of automated systems to access the website

Fraud & Abuse

  • No fraudulent purchases or payment methods
  • No false information in account registration
  • No attempts to manipulate pricing or availability
  • No abuse of promotions or discount codes

Legal Compliance

You agree to use the website in compliance with all applicable laws and regulations. Any violation may result in termination of your access and legal action.

Disclaimers & Limitations

Service Availability

We do not guarantee uninterrupted or error-free access to our website. We may suspend access for maintenance, updates, or other reasons without notice.

Product Information

While we strive for accuracy, we do not warrant that product descriptions, prices, or other content are error-free. We reserve the right to correct errors.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your violation of these terms or use of the website.

Governing Law & Disputes

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.

Dispute Resolution

  • Informal negotiation for 30 days before formal proceedings
  • Binding arbitration for disputes under $10,000
  • Small claims court for eligible disputes
  • Class action waivers where permitted by law

Jurisdiction

Any legal proceedings shall be brought in the state or federal courts located in [Your City, Your State], and you consent to personal jurisdiction in these courts.

Termination

We may terminate or suspend your access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the service will cease immediately. If you wish to terminate your account, you may simply discontinue using the service.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: contact@dilaraa.com
Phone: +91-9833259443 / 9004811338
Address: Mumbai, Maharashtra

Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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